Here at seven:am cafe & catering, we aim to provide you with the best possible catering experience for your meeting or function. In order to do so, we ask that you clearly read our Terms and Conditions.

 

Dietary Requirements

Please advise of any specific dietary requirements at time of ordering. Additional fees may be charged.

Placing an order

Deliveries can be made between 8:30am and 3:30pm, Monday to Friday, and orders required outside of this time will need to be discussed and will incur an admin charge. A same day order fee of $20 will be applied to any orders placed after this time for same day or next day delivery.

Minimum Order

A minimum purchase of $30 is required for all orders.

Weekend Ordering

A surcharge will apply for weekend deliveries. Saturday deliveries will incur a $20 surcharge. Sundays will incur a $30 surcharge.

Same Day Ordering

Orders placed after 2:30 will attract the ‘Same Day Order’ fee. This fee is 20% of the entire order. There are a few items that have a minimum time required for ordering so please keep this in mind.

seven:am will make every effort to assist with last minute orders, but at times, not everything from our menu will be available.

Delivery

All deliveries within a 5KM radius of Port Melbourne will be a free delivery. All deliveries outside the 5km radius will incur a .50 cent charge per kilometer.

Cancellation

Cancellations must be made no later than 24 hours of the day of delivery. Cancellations received after this time will incur an order-processing fee.

On Time Delivery Guarantee

Any order under $500 will be discounted 20% if the delivery is more than 5 minutes past the specified delivery time.

Exemptions of the time delivery guarantee are: if delivery is inhibited by something out of our control e.g. accident or roadblock, and for same day orders.

If you have multiple delivery slots in the same order, the items associated with that delivery will be credited, not the entire order.

Pricing fluctuations

Prices may vary at any time due to seasonal or supplier shortages and seven:am reserves the right to alter or adapt menus or services as required.

GST

All prices quoted are inclusive of GST.

Payment Options

Payment options are available as following – Direct deposit, Visa, MasterCard or American Express.

Platter Collection

It is appreciated if all platters/equipment are together in a central location for pick up in the following days. They do NOT need to be washed.

A replacement fee based on actual cost of lost equipment will be charged for lost platters.

Our Commitment To Privacy

Your privacy is important to us. seven:am cafe & catering will not share any information provided by you with any other enterprise. Information collected or submitted on this website such as name, business name, address, email address and phone numbers will only used by seven:am cafe & catering to process, charge and confirm delivery of your order.